Resource Planner

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.  And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary The Resource Planner is a key enabler of service excellence, responsible for securing the right resources at the right time, in the right location, and with the appropriate competencies to meet customer and business requirements. The role ensures accurate and predictable planning of field activities, internal competence development, and mandatory solution deployments. Leveraging planning expertise, knowledge of demand patterns, workforce capabilities, and planning systems, the Resource Planner works closely with Service Account Representatives (SARs), Project Managers, Service Delivery Managers (SDMs), Technical Delivery Experts (TDEs), CSO support teams, and Upgrade Managers to ensure reliable execution, minimize last-minute changes, optimize resource utilization, and enhance customer satisfaction, operational performance, and safety   This is a permanent position located in Brussels, Paris or Utrecht, Netherlands. What you will do Operational Resource Planning & Scheduling Utilize FSM and approved planning tools to schedule all field activities, including service interventions, projects, training, and mandatory solution deployments. Ensure optimal assignment of engineers based on skills, certification levels, availability, customer requirements, and business priorities. Support markets in balancing short- and mid-term demand against available capacity and coordinate capacity adjustment actions through regional resources, cross-market collaboration, or outsourcing channels where applicable. Ensure all required documentation and planning prerequisites are completed before field execution. Demand and Capacity Analysis Analyze workforce capacity, skills availability, utilization trends, and future demands. Identify capacity gaps, bottlenecks, and resource constraints and recommend mitigation plans. Provide visibility to leadership regarding resource risks, shortages, and escalation opportunities. Subject Matter Expert in Resource Planning Own and understand planning processes and tools and use them during daily activities and interaction with stakeholders. Competence Development Planning Plan internal training demands following competence development competence development plans prepared by SDMs and TDEs, ensuring engineers have competences required for future market needs. We believe you have Required Minimum 3–5 years of experience as an mechanical/electrical/automation engineer in food industry Bachelor’s degree in business, Engineering, Operations Management, or a related…