Solutions Engineer, Expansion

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.     Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI.  Today, our customers depend on us to stay ahead.    At Darktrace, we are energized by that responsibility.  We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked.   We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.   We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them.  Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast  

 Job D escription : As a Solutions Engineer on the Expansion Team, you will partner with Expansion Account Executives and Technical Success Managers to drive growth within existing customers, leading the technical expansion process through discovery, solution alignment, use case development, and value realization.  As a trusted technical advisor, you will shape account strategy, uncover growth opportunities, and demonstrate measurable outcomes across the customer lifecycle. Through deep technical engagement and strong stakeholder relationships, you will help customers strengthen cyber resilience, expand platform utilization, and maximize the impact of Darktrace across their environments.  Key Responsibilities   Technical Ownership & Account Growth   Lead technical strategy for upsell, cross-sell, and renewals  Identify expansion opportunities, risks, and technical whitespace  Build long-term credibility with Security, IT, and Cloud stakeholders  Discovery & Value Expansion   Conduct ongoing discovery of customer environments, threats, and adoption gaps  Translate insights into new use cases and expansion opportunities (MEDDPICC)  Align solutions to business outcomes, ROI, and success metrics  Solution Design & Architecture   Expand and optimize deployments across all of Darktrace’s core platform products and cross-platform products.  Design scalable solutions across hybrid, multi-cloud, and existing security stacks (SIEM, SOAR, EDR, NGFW)  Advise on integrations, performance, and architectural trade-offs  Operational Impact (SOC Alignment)   Uncover and align solutions to SOC workflows (triage, investigation, response)  Reduce alert fatigue and improve analyst efficiency  Advance customers toward proactive, AI-driven security operations  Customer Engagement & Value Selling   Engage technical and executive stakeholders with tailored messaging  Translate…