Restaurant Shift Leader

Apply Description Front of House Shift Leader – Mustard Seed Missoula $23/hour + Tip Pool | Tips Average Approximately $6/hour | About 35 Hours/Week Ready to take the next step in restaurants? If you know your way around a busy full-service restaurant, enjoy being the person your coworkers can count on, and have thought about moving into management, this could be a great next step. Mustard Seed in Missoula is looking for an experienced Full-Service Front of House Shift Leader to help keep our front-of-house team running smoothly. Our Shift Leaders work alongside the crew, help coordinate the floor, solve problems as they come up, support great guest service, and help set the tone for the shift. We’re looking for someone who leads by example rather than from the sidelines. Pay & Schedule $23 per hour Plus participation in our tip pool, currently averaging approximately $6.00 per hour Approximately 35 hours per week That means typical current earnings are approximately $29/hour between hourly wages and tip-pool earnings. What You'll Do As a Shift Leader, you should be comfortable jumping into any front-of-house position and helping the team wherever you’re needed. You’ll: Help lead and coordinate the front-of-house team during your shift Carry out the direction of the General Manager and assist them in running the restaurant Work alongside servers, hosts, bussers, food runners/expo and other FOH team members Help oversee our takeout desk and make sure orders are accurate, organized and ready for our guests Help organize floor coverage, sections, breaks and side work Keep service moving during busy periods Communicate closely with the kitchen and other members of the leadership team Help team members prioritize when things get busy Provide in-the-moment direction, coaching and support Step in when a coworker needs help—we believe great leaders aren't afraid to get their hands dirty Help resolve routine guest concerns and know when to involve a manager Help maintain our standards for service, cleanliness and hospitality Assist with opening and closing responsibilities Help ensure cash-handling and closing procedures are followed correctly Identify problems during the shift and communicate them to management Help create a positive, respectful and team-oriented workplace Who We're Looking For You may be a great fit if you: Have 2+ years of experience working in a full-service restaurant (Prior Shift Lead/Front of House Management preferred) Understand how all the pieces of a busy front-of-house operation work together Are comfortable working in and supporting multiple FOH positions Stay calm and organized when the restaurant gets busy Naturally notice when someone needs help and jump in Communicate clearly and respectfully with both coworkers and guests Are dependable and willing to take ownership of the shift Enjoy working as part of a team Can give coworkers direction while treating everyone…