Restaurant Supervisor

Restaurant Supervisor / Floor Manager Beach House & Marina Bar & Grill | Sandestin Golf & Beach Resort Position Summary The Restaurant Supervisor / Floor Manager is responsible for overseeing the daily front-of-house operations at Beach House and Marina Bar & Grill , splitting time between both locations based on business needs. This is a hands-on leadership position focused on providing an excellent guest experience, supporting the restaurant team, maintaining service standards, and keeping operations running smoothly during busy shifts. The Floor Manager will be highly visible on the restaurant floor, working alongside servers, bartenders, hosts and other team members while assisting with guest needs, resolving service issues and ensuring both restaurants are properly staffed and prepared for service. Because both locations have outdoor and open-air operations, this position requires someone who is comfortable working outside in Florida's heat, humidity, sun, wind and occasional rain and who enjoys an active restaurant environment. Essential Duties & Responsibilities Oversee daily front-of-house operations at Beach House and Marina Bar & Grill. Split time between both restaurants according to business levels, staffing needs and operational priorities. Lead and supervise restaurant employees during assigned shifts. Act as the manager on duty when assigned. Ensure restaurants are properly staffed, organized and prepared for each shift. Monitor guest service throughout the operation and step in when needed. Greet guests and maintain a visible presence on the restaurant floor. Handle guest questions, concerns and service recovery in a professional and timely manner. Monitor food and beverage service to ensure quality, presentation and timeliness. Work closely with kitchen leadership to maintain smooth communication between front and back of house. Assist with opening and closing procedures. Monitor table turns, reservations, seating flow and wait times as applicable. Ensure servers, bartenders and hosts are following established service standards. Assist with training and coaching new and existing employees. Provide ongoing feedback and address performance issues as needed. Assist with scheduling and staffing adjustments based on business volume. Monitor attendance, punctuality and employee appearance. Ensure employees follow proper uniform, grooming and safety standards. Monitor cleanliness and organization of dining areas, bars, patios and surrounding guest areas. Ensure side work and closing duties are completed properly. Monitor inventory levels and communicate supply needs to management. Assist with cash-handling and end-of-shift procedures as assigned. Follow all alcohol service, food safety and resort policies. Communicate operational issues, maintenance concerns and guest feedback to management. Work closely with other resort departments to support a seamless guest experience. Assist with special events,…