Restoration Project Director
Cottonholdings · Worcester, Massachusetts · United States · On-site
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Join Our Team! Are you passionate about leading large-scale restoration projects and building strong client relationships? At Cotton, we believe in empowering individuals, driving meaningful change, and fostering success through world-class restoration and construction services. As a Restoration Project Director , you’ll play a vital role in overseeing project performance, client engagement, and operational execution.
Who We Are Cotton is a global leader providing comprehensive solutions for property restoration, recovery, construction, and more. Whether we’re responding to natural disasters or managing large-scale development projects, our innovative team combines world-class talent with a vast inventory of company-owned assets to achieve exceptional results. Ready to be part of our dynamic, mission-driven team? Let’s get started!
As a Restoration Project Director , you’ll oversee the execution of restoration projects while ensuring exceptional service delivery and operational efficiency. Working closely with internal teams and external clients, you’ll be responsible for:
Business Development: Cultivating relationships with adjusters, property owners, and facility managers to generate commercial restoration opportunities.
Project Execution: Preparing scopes of work, estimates, and contracts while ensuring seamless project initiation and completion.
Collaboration: Coordinating with the Regional Marketing Director and Operations Manager to create synergies and drive business growth.
Operational Oversight: Communicating with project managers to maintain high service quality and adherence to company standards. Process Management: Ensuring compliance with company protocols, policies, and financial reporting requirements.
Financial Responsibility: Managing invoicing, change orders, and collections to maintain project profitability. Problem-Solving: Resolving conflicts with customers and adjusters while optimizing solutions to secure new work opportunities.
Education & Experience: Bachelor’s degree or equivalent work experience in restoration, construction, or a related field.
Industry Knowledge: Proficiency in Time & Material billing, remediation, mitigation, and abatement.
Leadership & Communication: Strong ability to build relationships, lead teams, and manage client expectations.
Problem-Solving & Organization: Excellent decision-making, conflict resolution, and multitasking skills in fast-paced environments.
Driving Record: Must meet company driving requirements, including age, experience, and a clean driving history.