Practice Manager

Overview Anne Arundel Dermatology is seeking an experienced Practice Manager to oversee the operations of multiple dermatology offices across the Hampton Roads and Southeastern Virginia region. This position will manage the following locations: Norfolk, Virginia Beach, Suffolk & Newport News. This leadership role is responsible for driving operational excellence across multiple locations by managing medical office operations, leading clinical and administrative teams, improving patient satisfaction, ensuring regulatory compliance, and partnering with physicians to support continued practice growth. Why join Anne Arundel Dermatology? At Anne Arundel Dermatology, you'll find more than just a job - you'll find a long-term career with opportunities for professional growth and advancement. We are committed to ongoing training, leadership development, and continuing education while staying at the forefront of the latest advancements in dermatology. Responsibilities Essential Responsibilities Oversee the daily operations of one primary office and multiple satellite locations throughout Southern Virginia. Provide leadership, coaching, and performance management for front office, clinical, and administrative staff. Recruit, interview, onboard, train, and develop employees while fostering a positive, collaborative culture. Partner with physicians and executive leadership to improve operational performance, patient satisfaction, and overall practice growth. Monitor provider schedules to maximize patient access, provider productivity, operational efficiency, and clinic productivity. Analyze KPIs and operational metrics to identify opportunities to improve workflow, patient experience, and financial performance. Ensure compliance with HIPAA, OSHA, CLIA (when applicable), company policies, and all federal, state, and local regulations. Manage office budgets, inventory, vendor relationships, and purchasing. Resolve patient concerns professionally while maintaining a high standard of customer service. Lead regular staff meetings, coaching sessions, and performance evaluations. Maintain accurate personnel documentation, including I-9 verification and required employment records. Oversee daily administrative functions including scheduling, billing coordination, revenue cycle support, and practice operations. Assist with front desk or clinical operations during periods of high patient volume or staffing shortages. Travel regularly between assigned practice locations to provide operational support and leadership. Perform other duties as assigned. Qualifications Qualifications Strong leadership and team development skills. Excellent communication and interpersonal abilities with physicians, providers, staff, and patients. Proven ability to manage multiple priorities across several locations. Strong analytical, organizational, and problem-solving skills. Experience improving operational workflows and driving…