Retail Store Manager

JOB TITLE: Store Manager LOCATION: Touchwood Shopping Centre, Solihull CONTRACT: Full Time, Permanent HOURS: 40 hours per week SHIFT PATTERN: Typically Wednesday and Sunday off. PAY RATE: Starting from £32,000 per annum We have an exciting opportunity to join our Apricot team! We’re looking for an enthusiastic and experienced Store Manager to lead our team at our exciting new store opening. As the leader of the store, you’ll play a key role in establishing the store from day one, building a strong and motivated team and creating an exceptional experience for every customer. You’ll be commercially focused, passionate about fashion and confident in leading by example to deliver strong sales and performance. What you’ll be doing As Store Manager, you’ll take ownership of the day-to-day running and overall performance of the store. You’ll lead, motivate and develop your team while ensuring our customers receive an excellent level of service and our brand standards are consistently maintained. Your responsibilities will include: Taking overall responsibility for the performance and day-to-day running of the store Driving sales and maximising commercial opportunities Managing store KPIs, stock performance and taking action where needed Being a strong brand ambassador and representing Apricot positively to customers and the local community Identifying commercial opportunities within the local area Leading by example with a hands-on and collaborative approach Creating an exceptional customer experience and encouraging the team to deliver the same Recruiting, onboarding, motivating, coaching and developing your team Creating a positive, inclusive and supportive working environment Managing team performance and addressing issues appropriately Ensuring all necessary paperwork and administration is completed accurately and on time Minimising avoidable costs and risks within the store Maintaining high standards of store presentation in line with our visual merchandising guidelines and marketing campaigns Ensuring the store operates safely and taking responsibility for in-store health and safety Working closely with the Assistant Store Manager and wider Support Office team to achieve store objectives What we’re looking for We’re looking for an experienced retail leader who is confident taking ownership, enjoys being on the shop floor and knows how to bring a team together to achieve great results. You’ll ideally have: Previous Store Manager or senior retail management experience A strong track record of leading and developing teams Experience managing sales targets and KPIs Experience with recruitment and people management Strong commercial awareness and a results-focused approach Excellent customer service skills A passion for fashion and an interest in our brand Excellent communication and organisational skills A hands-on, proactive and collaborative approach The ability to…