Mail Services Clerk

Overview Mail Service Clerk Location : Scottsdale, AZ (Onsite) Schedule: Mon - Frid 8:00 am - 4:30 pm (MST) Hourly Wage: $18 - $20 / hour Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary We're looking for a dependable and organized Mail Services Clerk to support our office and Workers' Compensation team. In this on-site role, you'll help keep daily operations running smoothly by processing and distributing mail, scanning and indexing documents, monitoring fax queues, updating claim files, and providing administrative support to claim associates. This position is ideal for someone who enjoys staying organized, working with details, and supporting a collaborative team environment. Responsibilities Process and distribute incoming and outgoing mail, packages, and correspondence. Scan, index, and attach documents to electronic claim files. Monitor fax queues and route documents to appropriate team members. Provide administrative support to Workers' Compensation claim associate teams. Maintain accurate shipping, postage, and departmental records. Assist with claim file maintenance and document workflows. Prioritize tasks and ensure timely, accurate completion of assigned work. Provide excellent internal customer service while supporting a collaborative team environment. Monitor and Distribute Branch Offices Fax Folder's Daily Qualifications What You’ll Bring Required Excellent verbal and written communication skills. Ability to set priorities, manage multiple tasks, and meet performance goals. Ability to thrive in a fast-paced, changing environment. Strong attention to detail, organization, and time management skills. Self-motivated with the ability to work independently and with minimal supervision. Flexible, accurate, and proactive in problem-solving. Ability to maintain confidentiality and exercise discretion. Reliable attendance during established business hours. Strong customer service focus with responsiveness to internal and external clients. Nice to Have: Bilingual (Spanish) proficiency- highly valued for communication with claimants, employers, or vendors, but not required. Knowledge of lower-level claim handling responsibilities. Computer Skills- Proficient in Microsoft Office & Proficient typing skills Why You’ll Love Working Here 4 weeks ( Paid time off that…