RSMS Technician

At H&P, our people are our strength.   Since 1920, Helmerich and Payne has been the industry’s most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers.  At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day.  Some companies offer career paths. We offer a Journey of a Lifetime. Let's go far, together. Hear directly from our employees, and leaders about their  unique journeys at Helmerich and Payne .  Location: Tulsa, OK Work Type: Onsite #LI – On-site At a Glance: Looking to grow your career here at H&P? We are always offering new opportunities for our employees to grow professionally within the company. The RSMS Technician is primarily responsible for handling incoming trouble calls from rigs and maintenance, remote monitoring and troubleshooting, capturing and communicating organizational learnings, assisting field personnel as needed, and improving performance in the H&P land drilling fleet. This position does not require relocation to Tulsa, OK; however, employees must work on-site in the Tulsa office during day hitch rotations. The Technician will work a rotating shift (14/14) to allow for 24/7 call center coverage.   What you will do:  Remotely diagnoses problems with rig control system components including Programmable Logic Controllers, Variable Frequency Drives, control networks and HMI computers. Provide troubleshooting support to field maintenance personnel based on logical troubleshooting methods. Assist in coordinating the efforts of maintenance personnel, operations, engineering and third-party vendors to expedite high priority repairs. Retrieve and analyze historical information from rig dataloggers and other resources for use in troubleshooting, post-event reconstruction and to improve performance and reliability. Prepare PowerPoint and multimedia presentations to promote organizational learning throughout the H&P land drilling fleet. Act as the primary liaison between field personnel and engineering for resolving technical inquiries. Prepare standardized daily reports to communicate the status of the H&P rig fleet. Write journal entries and call reports to document rig issues (affected systems, symptoms, operational impact, failed component, corrective actions, time to correct, etc.). Prepare and facilitate conference calls with H&P districts. Identify equipment and drilling performance trends and make recommendations for improvements to maintenance and drilling…