Rural Case Manager – Housing & Support Services

Position Overview Rural Case Manager – Housing & Support Services Location: Clarksville, Tennessee / Rural Middle Tennessee Employment Type: Full-Time Compensation: $48,000–$65,000 annually Reports To: Medical Case Management Coordinator As a Rural Case Manager – Housing & Support Services at Nashville CARES… You'll play an important role in helping individuals throughout rural Middle Tennessee access the healthcare, housing, transportation, nutrition, financial assistance, and community resources they need. This is a highly independent, community-based role serving clients primarily in the Clarksville and Springfield areas, as well as Montgomery, Houston, Humphreys, Stewart, and Robertson Counties. You'll provide comprehensive case management while also overseeing specialized HOPWA and Tenant-Based Rental Assistance requirements for clients in the region. We're looking for someone who is highly organized, resourceful, comfortable working independently, and able to build strong relationships with people from a wide range of backgrounds. The right person will be comfortable balancing meaningful client interaction with detailed documentation, program requirements, travel, and problem-solving. What You'll Do Case Management & Client Support Assess each client's circumstances, strengths, needs, and barriers and connect them with appropriate services Provide ongoing case management, including assessments, care planning, eligibility support, and connection to medical and community resources Help clients access services such as housing, nutrition, transportation, financial assistance, healthcare, and other community resources Assist clients with locating housing or maintaining their current housing Help clients navigate multiple systems and program requirements while identifying practical steps toward their goals Build trusting relationships with clients while maintaining appropriate professional boundaries Housing & Program Support Manage client eligibility and required documentation for HOPWA-funded services Support clients receiving Tenant-Based Rental Assistance, including required home visits, eligibility documentation, and ongoing program paperwork Maintain accurate and timely funder-required documentation and eligibility records Participate in program and community meetings and serve as a knowledgeable resource for the rural service area Develop and maintain relationships with landlords, housing providers, healthcare partners, and other community resources Independent Field & Community Work Independently manage your schedule, caseload, documentation, and program responsibilities while staying connected to the larger Nashville CARES team Conduct client visits throughout the rural service area, including home and community-based visits Plan travel efficiently when serving clients across multiple counties Research resources and solutions when unique client needs arise and know when additional…