Sales Assistant Coordinator

We are looking for a Junior Sales Assistant Coordinator to support a U.S.-based sales operation in a remote capacity. You will serve as an important first point of contact for incoming customer inquiries while helping manage leads, quotes, bids, follow-ups, and sales pipeline activity. This role is ideal for someone who is organized, proactive, persistent, and comfortable communicating professionally with U.S. customers by phone and email. Duties / Task to perform Answer inbound customer calls promptly and professionally, providing a positive first impression. Capture and qualify new customer inquiries and route them to the appropriate sales team member. Distribute approved quotes and proposals and confirm successful receipt with customers. Conduct proactive phone and email follow-ups on open quotes according to established schedules. Engage with customers to clarify questions, understand timing, address objections, and establish clear next steps. Research potential bid opportunities through relevant platforms and identify prospects for review. Coordinate approved bid submissions while ensuring deadlines and applicable requirements are met. Maintain accurate and up-to-date CRM records, including customer notes, opportunity statuses, and next-action dates. Organize and monitor the sales pipeline to ensure leads and opportunities receive timely follow-up. Escalate complex customer needs and highly qualified opportunities requiring advanced sales or technical expertise. Participate in regular sales check-ins and pipeline reviews to communicate priorities, challenges, and next steps. Requirements Junior-level experience in sales coordination, inside sales, customer service, bid coordination, or a related role. Exceptional spoken and written English, particularly for professional phone and email communication. Strong organizational skills and attention to detail. Proactive and persistent approach to customer follow-up and pipeline management. Ability to communicate confidently and professionally with U.S. customers across different industries. Strong sense of ownership and ability to move open opportunities toward a defined next step. Ability to manage multiple priorities, deadlines, and customer interactions within structured workflows. Comfortable working independently in a remote environment with strong time-management skills. Reliable internet connection and a quiet, professional remote workspace. Familiarity with CRM software is highly desirable. Comfortable using cloud-based communication, scheduling, document-management, and sales-support tools. Willingness to learn established sales processes and follow documented workflows. Schedule: Monday to Friday, 8:30am to 5:00pm (EST) Benefits Fully remote work environment Stable, long-term collaboration Clear scope of responsibilities and structured workflows Training and onboarding support Opportunity to work with international teams …