Sales Development Representative - India

About Us : WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10 year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we've been recognized by G2 as a Marketing Automation Leader in Asia 2021. A battle hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at www.webengage.com Responsbilities: Drive strategic outbound prospecting across email, calls, LinkedIn, social selling, databases, and other channels to build a high-quality sales pipeline. Identify and engage key decision-makers and buying committees within target accounts through structured account and persona research. Position WebEngage’s SaaS solutions through personalized, value-led outreach aligned with prospect priorities, business challenges, and industry context. Own lead qualification and discovery , assessing business need, ICP fit, use case, intent, budget, authority, and buying timeline to determine sales readiness. Prioritize and qualify inbound and outbound leads , ensuring high-potential opportunities are efficiently routed to the Sales team while appropriately nurturing or disqualifying low-fit prospects. Conduct consultative discovery to uncover pain points, business objectives, existing solutions, urgency, and potential commercial opportunities . Build relationships with prospects and convert qualified conversations into sales-ready opportunities for the Account Executive team. Own CRM hygiene, follow-ups, re-engagement, and lead lifecycle management , ensuring accurate qualification and pipeline visibility. Partner closely with Sales and Marketing to refine ICP, lead-scoring frameworks, targeting, messaging, and pipeline-generation strategies . Analyze funnel metrics and qualification trends to identify conversion gaps, improve lead quality, and increase sales efficiency . Consistently achieve and exceed monthly and quarterly activity, qualification, meeting, and pipeline targets . Requirement : 2–4 years of experience in B2B Business Development, Sales Development, Inside Sales, or Lead Generation, preferably within SaaS/MarTech . 2–3+ years of experience in the Indian market , with a strong understanding of B2B buying dynamics and decision-making structures. Proven expertise in lead qualification, discovery, outbound prospecting,…