Sales Operations Associate, Systems & Tools

Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 2 million underemployed workers in local markets across the United States, within minutes. Wonolo has raised over $200M in funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks. We are looking for a Sales Operations Associate to work with Wonolo’s Marketing team. You will be employed by a third-party legal entity authorized to do business in the location in which you reside and you will provide contractual services to Wonolo’s Marketing team. We're looking for a hands-on, builder-first systems person to own the tooling that powers our go-to-market motion. You'll make our Sales, Customer Success, and Self-Serve tool stack work better together and with far less manual effort — connecting systems, automating repetitive work, and bringing a clear point of view on what belongs in the stack and why. This is a role for someone who sees a manual process and instinctively asks, "Can this run itself?" You'll partner closely with the leaders across our customer-facing functions who own execution, bringing the requirements and cross-functional context that shape what gets built. Our ideal candidate will be a good person who is also committed to doing good work. Are you excited about working with a close-knit team at a mission-driven, US-based technology company? If this is who you are or you can and desperately want to be, please read on! We welcome qualified candidates located anywhere in Latin America #LI-Remote. What you'll do: Tooling Ownership, Evaluation, and Support Own and manage the GTM toolstack (Salesforce, Gong, Clay, Qualified, Zapier, Y-Meadows), serving as first-line support for reps and senior frontline managers on tooling questions Scope and drive GTM tooling initiatives end to end, defining milestones, holding cross-functional partners accountable, and driving them to real outcomes or business impact Evaluate new tools and AI-driven workflows with a clear, opinionated view on what earns a place in the stack and what doesn't Builds compelling business cases to secure investment in the tools worth adopting Build the documentation, self-serve resources, and automation that make the reactive support load shrink over time Automation & Workflow Design Identify manual, repetitive processes across the go-to-market team and build automations to eliminate them (Clay, Zapier, and similar tools) Build self-sufficiently in Clay — tables, enrichment waterfalls, API/webhook connections, and AI-driven columns — wired into our CRM, enrichment sources, and tool stack Own the build, testing, and ongoing maintenance…