Product Owner

Bits In Glass (BIG) is a high-growth AI and automation consulting firm with offices across Canada, the United States, India, and the United Kingdom. Our portfolio spans more than 10 leading technologies across AI, cloud, data, automation, and business applications. Recognized globally as a Great Place to Work and the recipient of multiple partner excellence awards, BIG is built on collaboration, innovation, and delivering measurable business outcomes for enterprise clients. We are a team of experienced technology professionals who enjoy solving complex challenges, celebrating wins together, and helping customers modernize with confidence. AN EXCITING OPPORTUNITY WITH BIG AND CONVENE AI  BIG is excited to be partnering with Convene AI, an AI-focused technology company developing innovative solutions that leverage artificial intelligence to solve real-world business challenges. As part of this partnership, we are looking for talented professionals to join BIG and work directly on Convene AI projects and initiatives. You will initially be hired as an employee of Bits In Glass, while working closely with the Convene AI team and contributing to the development and growth of their AI solutions. The role is expected to remain on BIG’s payroll for approximately 12–18 months, with the intention of transitioning to a permanent position directly with Convene AI following this period, subject to business requirements and transition arrangements. This is an exciting opportunity to contribute to an emerging AI organization at an important stage of its growth, while benefiting from the support, culture, and established consulting expertise of Bits In Glass. ABOUT THE ROLE You are the tip of the spear. You own the client relationship, the scope, and the definition of done. You decide what gets built, what does not, and when to tell a client no. This is not an internal product management role and it is not a program management role. You will be embedded with an enterprise client, running discovery, converting messy business problems into AI requirements a pod can build against, and holding a weekly release cadence together while stakeholders change their minds. Because our contracts are fixed-fee and outcome-based, your scope discipline is directly connected to whether the engagement is profitable. That is real commercial responsibility and we will treat you accordingly. WHAT YOU WILL DO • Run discovery: map the current process, quantify where the pain and the money are, and identify where an agent creates measurable value rather than novelty. • Convert business problems into AI requirements with acceptance criteria that can actually be tested, working with the AI Quality Engineer to make them measurable before build starts. • Own the outcome definition on outcome-based contracts: what "working"means, how it is measured, who signs off, and what happens if the threshold is missed. • Manage the client-provided domain expert: secure their time…