Salesforce Admin Leader

What You'll Do  We are looking for someone with a deep understanding of the Salesforce platform who can understand both our current setup and our business objectives in order to quickly identify areas of improvement. The Lead Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms and clearly explain design options and their potential impact.  This role is responsible for ensuring smooth, compliant and efficient release management across multiple clouds, including Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Salesforce CPQ/CLM. Enter any information about additional management responsibilities, such as team management or the reporting hierarchy.  This position will work remote from home office located in India. Hours will be 3.00 pm – 12.00 pm IST Essential Duties. Responsibilities: This is a varied, business-facing role with the following responsibilities: All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports Understanding of basic triggers/Apex code knowledge Sandbox environment management DevOps/release management experience Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform features Create a platform roadmap and define priorities, liaising with stakeholders Own the communication of any platform changes to end users and stakeholders Data management to improve Salesforce data quality, implementing rules and automation as needed Proactive system maintenance, including security reviews, release updates, health check, and Optimizer User support tickets Monitor and improve user adoption New user and ongoing user training  Technical documentation Management of integrated applications and third-party suppliers including What You Will Need to be Successful: Education : Bachelor’s degree in IT or Computer Science is preferred Experience : 10 to 11 years of hands-on Salesforce administration and deployment experience across Sales Cloud, Service Cloud, Experience Cloud, Apttus CPQ/CLM. Technical Expertise : Strong experience supporting release processes in a multi-org or multi-cloud Salesforce environment and Proven experience with Apttus CPQ/CLM configurations and troubleshooting. Certifications : Salesforce Administrator, Platform App Builder and Platform Developer I (preferred) …