Salesforce Data Quality Manager

Key Responsibilities   Data Operations and Delivery   Own the intake, prioritization, and delivery of all Salesforce data changes, including record creation, updates, deletions, merges, ownership reassignments, bulk loads, and enrichment refreshes.   Manage the data team's Jira Service Management queue, including triage, priority definitions, service levels, and weekly throughput.   Lead acquisition and platform data migrations into Salesforce, including field mapping, validation, and reconciliation, in partnership with data stewards and engineers.   Stakeholder Engagement   Serve as the primary point of contact for Revenue Operations, Sales Operations, Marketing Operations, and Finance on Salesforce data requests. Gather requirements, confirm scope, set expectations, and communicate completion.   Publish a weekly data operations summary covering completed data hygiene work, open and resolved sales-blocking items, and risks requiring a decision.   Communicate proactively with director-level stakeholders during US Eastern business hours: what will be delivered, by when, and what is needed from them.   Data Standards and Stewardship   Apply and enforce the master data standards for Accounts, Contacts, and account hierarchies, including the master account classification model, parent and child relationships, and alignment with Finance customer records.   Operate enrichment and deduplication processes using ZoomInfo, DemandTools, Data Loader, and Workbench, with documented rules and audit trails.   Keep stewardship procedures, runbooks, and field definitions current so that work is repeatable and auditable.   Data Quality Monitoring   Own the operational data quality reports and dashboards that track completeness, duplication, and standards compliance over time.   Convert findings from the Senior Data Analyst into remediation plans with owners and dates, and report results back to stakeholders.   Team Leadership   Manage, coach, and develop the data stewards, data engineers, and data analyst on the data management team. Set weekly priorities, review deliverables, and remove blockers.   Participate in hiring with the Head of DIO and Human Resources, including interviews, scorecards, and onboarding.   Build team capability in SQL, Salesforce data tools, and requirements analysis.   How This Role Fits   The Salesforce Data Quality Manager works alongside several partner functions and is expected to maintain strong working relationships with each:   Head of DIO: sets the strategy, roadmap, operating model, and vendor and budget decisions; this role executes against them and informs them with what the queue and the team are showing.   Senior Data Analyst (DIO): shares analysis findings and priorities; this role plans and executes the resulting data changes.   Salesforce Solution Architect: collaborates on data model changes, field and object design, and any platform change that…