Salesforce Technical Consultant

Position Title: Salesforce Technical Consultant Location: Taguig City, Metro Manila – 2 days per week onsite Role Purpose NCC Group are looking for a Salesforce Technical Consultant to join our in-house line of business systems team. We are looking for an experienced and enthusiastic candidate with both a functional and technical understanding of the Salesforce Platform. Our Salesforce Technical Consultant will be heavily involved in our projects and would be responsible for Salesforce configuration. You will work alongside Business Analysts, a Technical Consultant and a Senior Technical Consultant/Developer to help design, develop, and deploy internal Salesforce projects and BAU changes all while learning and growing your skill set. Using their expertise, the successful candidate will quickly assimilate our current organisational situation, business processes and supporting applications in order to play a key role in the design and delivery of future Salesforce enhancements. In doing so the successful candidate will be a key player in major projects with multiple departments and stakeholders playing an integral role in our systems transformation programme. As part of the Salesforce team, you will ensure projects are delivered in line with the company’s development, change and release process. Summary Ownership towards the architecture of Salesforce Assist with the configuration and customisation in different Salesforce offerings including Sales Cloud, D&B, Pardot, DocuSign, CPQ and other SFDC products. Create profiles, permission set, custom permission & implement security/sharing rules at object, field and record level. Design custom objects, custom fields, record type-based page layouts, custom tabs Knowledge on custom setting, custom metadata Types and custom labels. Create custom reports and dashboards. Set up validation rules, approval processes, and workflows. Perform manual and/or automated data entry/data clean-up as required. Work on documentation and preparing training materials. Working with other system owners of connected systems such as Workday, Pardot, DocuSign, MuleSoft, etc. Delivery of technical reviews and demos to IT Support teams, ensuring changes to Salesforce have no adverse impacts to other applications. Provide second line support for Salesforce, acting as an escalation route for our business support team. Work with operational teams around the world as required. What we are looking for in you Minimum Requirements: Hands-on experience using and implementing Salesforce Sales Cloud, ideally with knowledge of Pardot, DocuSign and CPQ, in addition configuring App Exchange integrations with external solutions. Custom Development (workflows, process builders and flows) Salesforce Administrator Certification desirable. Ideally experienced using Gearset and Global Gitlab for deployments or other deployment tools are advantageous. Demonstrable experience of…