Scheduling Coordinator

Job Description Job Description We are currently looking for a part time Afternoons Scheduling Coordinator to join our team. As a Scheduling Coordinator you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff.  Why you’ll love working here:   Celebration and Recognition programs  Comprehensive health and dental benefit plans  Education allowance for employees and family  Employee Assistance Program  Employee perks and exclusive offers  What you’ll do:   Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets   Build a care schedule for patients  Enter and update employee and patient data within computerized system  Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families  Document and appropriately report all staff and patient interactions  What you bring:   One year administrative or office experience is an asset  Scheduling experience is an asset  Strong computer skills    Superior Customer service skills  Ability to effectively communicate both orally and written   Compassion and empathy when interacting with patients and their families  ​ This is a replacement for current position Time Type Part time Compensation Details Compensation will be discussed during the recruiting process. ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate…