School Director

Purpose of the Role The School Director is the named leader of the school, with full responsibility for delivering outstanding education, exceptional family experience, and a thriving, values-led team culture. This role sets the tone for the school, models N Family values, and ensures the school operates safely, compliantly, and to the highest quality standards. Working in close partnership with the School Education Manager and Front of House Manager, the School Director leads the school as a cohesive, high-performing community. The School Director plays a critical role in building N Family School as the most loved early childhood education group in the U.S. To be successful in this role, you will Go Beyond, Be Outstandingly Outstanding, and Play as a Team. Key Responsibilities and Tasks School Leadership & Culture Act as the named leader of the school, setting vision, expectations, and standards Create and sustain a safe, welcoming, and inclusive environment for children, families, and team members Model N Family values and leads with warmth, clarity, and accountability Build a strong, collaborative leadership team across education and operations Education Quality Lead delivery of high-quality education aligned with the N Curriculum and Pedagogy Partner closely with the School Education Manager to maintain exceptional classroom practice Drive continuous improvement through self-evaluation, audits, and action planning Ensure education delivery meets state licensing, N Family, and quality framework expectations (including NAEYC where applicable) Safeguarding, Health & Safety Serve as the school’s lead for safeguarding, child protection, and mandated reporting Ensure full compliance with state licensing regulations, health and safety requirements, and N Family policies Monitor risk daily and take proactive action to maintain a safe, well-managed environment Ensure all required checks, documentation, and procedures are completed and maintained People Leadership & Development Take full accountability for recruitment, onboarding, retention, performance management, and succession planning Lead, coach, and develop the full school team, supported by N Academy and People partners Ensure staffing, schedules, and ratios meet licensing and operational requirements Partner with the People Team on performance management, development plans, and disciplinary processes Family Experience & Community Build strong, trusting relationships with families and caregivers Partner with admissions, sales, and marketing teams to drive enrollment and manage capacity Address family questions or concerns with professionalism, empathy, and follow-through Represent N Family School within the local community and with licensing authorities Operational & Financial Performance Own overall operational performance, ensuring the school runs smoothly and efficiently Deliver strong financial performance in line with budgets, occupancy targets,…