Secretary

Secretary / Administrative Assistant Company: ELM Lighting Employment Type: Full-Time Work Arrangement: Remote Position Overview ELM Lighting is seeking a highly organized and reliable (FEMALE)Secretary / Administrative Assistant with a strong professional background in Accounts Payable, Accounts Receivable, and phone/business coordination. This role will serve as an important point of contact for both internal team members and external clients, combining financial administration with professional phone communication and day-to-day business coordination. The ideal candidate has proven experience managing AP/AR responsibilities, is confident handling both inbound and outbound calls, and can quickly understand the purpose of a call or request and direct it to the appropriate team member. QuickBooks experience is not required, as ELM Lighting utilizes its own internal accounting system. Key Responsibilities Accounts Payable & Accounts Receivable Manage day-to-day Accounts Payable and Accounts Receivable responsibilities using ELM Lighting's internal system. Process, organize, and maintain invoices, payments, and account records. Track outstanding invoices and payments and assist with appropriate follow-up. Maintain accurate financial documentation and account information. Communicate with clients, vendors, and internal team members regarding invoices, payments, and account-related questions. Ensure AP/AR information is kept accurate, organized, and up to date. Phone & Business Coordination Serve as a professional first point of contact for incoming business calls. Answer and manage inbound calls, determine the nature of each inquiry, and direct callers to the appropriate team member. Make outbound calls to clients, vendors, and other business contacts as needed. Coordinate communication between clients and internal departments or team members. Take accurate messages and ensure information is communicated to the appropriate person. Follow up on calls, requests, and outstanding business matters to ensure proper resolution. Communicate professionally and effectively through both phone and email. Maintain a professional and helpful customer service experience throughout every interaction. Administrative Support Provide general office and administrative assistance as needed. Maintain organized records, files, correspondence, and business documentation. Assist with scheduling, follow-ups, data entry, and other coordination tasks. Support team members with day-to-day business needs. Maintain accurate documentation and ensure important tasks and communications are not overlooked. Required Qualifications Strong professional experience in Accounts Payable and Accounts Receivable. Previous experience in an administrative, secretary, accounting support, office assistant, or similar role. Proven experience handling inbound and outbound business phone calls. Strong ability to identify the purpose of a call and efficiently route it to the appropriate team member.…