Security Officer

At Houston Methodist, the Security Officer position is responsible formaintaining a safe and secure environment for patients, staff and visitors by patrolling and monitoring hospital premises and personnel. This position provides assistance with personal protection, traffic control and emergency response services. The Security Officer position may employ Houston Methodist-approved defensive tactics to ensure patient, staff and visitor safety.

 FLSA STATUS Non-exempt QUALIFICATIONS EDUCATION High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) EXPERIENCE Criminal justice, security or related experience preferred LICENSES AND CERTIFICATIONS Required Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of employment or Security Officer Commissioned Level 3 or Personal Protection Officer Level 4 licensure and DL - Driver License - State Licensure - Texas Department of Licensing and Regulation_PSV Must obtain a Texas DL within 90 days and IAHSS - Certified Security Officer-Basic/Advanced/Supervisor (IAHSS) - International Association for Healthcare Security & Safety_PSV within 90 days and NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI) - Crisis Prevention Institute within 60 days Preferred BLS - Basic Life Support or Instructor (AHA) KNOWLEDGE AND ABILITIES Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Must have the ability to multi task and function calmly in stressful situations Must possess strong customer service skills Proficient computer skills including, but not limited to, knowledge of Microsoft Office software and Webmail Knowledgeable of all Public Safety Policies and Procedures Understand HIPAA and Patient confidentiality compliance Demonstrates emergency preparedness knowledge ESSENTIAL FUNCTIONS PEOPLE ESSENTIAL FUNCTIONS Maintains high customer satisfaction while providing the highest level of safety and security to patients, visitors, staff and assets. Uses professional telephone etiquette. Communicates effectively with management and coworkers on tasks, processes and procedures. Actively responds to requests for personal security coverage, assistance with directions, information and guidance. Promotes a positive…