Security Officer

Job Summary   This position   is responsible for   providing facility security for all events held at Benchmark International Arena, the Yuengling Center, and any   additional   venues served by Vinik Sports Group. The Security Officer ensures the safety and protection of all guests and employees while   maintaining   a secure and welcoming environment.   Essential Duties and Responsibilities   Provide all guests a positive first impression by offering World Class Service   Provide guests with   accurate   arena and event information   Enforce building policies and procedures   Accurately check all staff/guest bags prior to entering the arena   Respond to all emergencies during the event   Accurately and thoroughly complete incident reports   Work cooperatively with all staff members, law enforcement   officers   and fire/rescue personnel   Respond to all guests’ concerns/complaints in a prompt,   courteous   and professional manner   Monitor the crowd during all events to ensure safety for all   Verify credentials to control access into restricted areas   Maintain a clean and neat appearance during work hours   Qualifications   1+ year(s) of security experience   preferred     Knowledge of the Security Chain of Command   Security license preferred, Law Enforcement or Military background   Excellent customer service skills   Knowledge and skill in radio communication   Excellent verbal communication skills   required   with a thorough understanding of written and spoken   English .    Bilingual a plus   Ability to listen effectively, take and execute directions given   Ability to remain calm and focused during times of stress   Ability to exercise sound judgment to diffuse volatile situations   Ability to work independently and in a team environment   Working Conditions   Must be able to stand on   feet   for   long periods   of time, wal k long   d istances   and climb stairs.   Must be able to communicate clearly and concisely in the English language   Ability to work in areas that can become crowded with equipment and/or people   Ability to work comfortably around special effects including, but not limited   to:   haze, strobe l ights, lase rs, etc.     Ability to work in loud environments   Ability to lift and carry up to 50lbs   Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times   Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays   Must be able to work in cold/hot indoor and outdoor temperatures   We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.