Security Representative

Fidelity will not provide immigration sponsorship for this position. Job Description: Note: Fidelity is not providing immigration sponsorship for this position The Role Become a Security Representative at Fidelity Investments and join a team that values safety, collaboration, and top-notch performance! This outstanding opportunity enables you to work in a dynamic setting where your skills and devotion will help uphold a secure and inviting environment for all. As a Security Representative, you will have a pivotal role in delivering top-tier customer service and security operations that showcase our dedication to outstanding performance. You will be required to work 12-hour rotating shifts including days, nights, weekends and holidays to meet business needs. The Expertise and Skills You Bring As a Security Representative, you will be given various tasks to guarantee the safety and security of our facilities, associates, and visitors. Your responsibilities will be diverse and pivotal in ensuring the safety and security of our facilities, associates, and visitors. They include Performing first-responder rescue activities in medical or facility emergency situations, acting as the primary decision maker or incident commander as needed. Applying life safety equipment like fire extinguishers, first aid supplies, and radios. Demonstrating a composed and thoughtful attitude in high-pressure situations, while also being capable of prolonged periods of walking or standing in one place. Greeting visitors and associates, ensuring a professional appearance and demeanor while following security protocols. Facilitating access control, life safety solutions, and proactive incident management and mitigation. Delivering customer-centric experiences when interacting with visitors, vendors, associates, and customers, ensuring compliance with company standards and policies. Taking the initiative to conduct inspections, assessments, and reviews to guarantee the functionality of security and life safety equipment. Providing direct and ongoing support to associates and guests requiring accommodations or experiencing external threats impacting workspace safety. Monitoring threat intelligence and understanding how internal and external risk environments impact site security procedures. To succeed in this role, you should meet the following qualifications: A Bachelor's degree or equivalent experience is strongly preferred, though equivalent life/work experience (such as military service) will be considered. 1-3 years of prior experience in security, customer service, or hospitality. Familiarity with current security technology and systems, with basic computer proficiency. Understanding of physical security principles. Ability to build and maintain relationships in a business setting. Diligent, capable of adhering to standard operating procedures. Demonstrated ability to exercise good judgment under ambiguous circumstances. Ability to…