Security Services

Apply Job Type Full-time Description Founded in 2012, Urban Street Angels is a San Diego based non-profit dedicated to supporting homeless youth through supportive housing, peer support, mentorship, mental health counseling, and job training initiatives, to develop a more employable workforce and cultivate personal responsibility. Of California's unhoused population, 50% cite they first had an experience with homelessness between the ages of 18 and 25. This critical demographic has the potential to leave the streets behind for good when provided with the support needed to make a change in their lives. Urban Street Angels has made it our mission to serve this under-supported group, and in so doing, make meaningful progress toward ending homelessness in San Diego and beyond. Title: Residential Security Services Coordinator (front desk/security) Status: Full-time (40 hours per week), nonexempt, in-person Hourly rate: $24-$26 per hour Schedule: Wednesday & Thursday, 12:30pm - 9:00pm, Friday - Sunday, 4:00pm - 12:30am Location(s): San Diego, CA (downtown) and La Mesa, CA Position Summary: The Residential Security Services Coordinator will act as the first point of contact, welcoming guests while also managing access control, monitoring premises, enforcing security protocols, and responding to incidents to maintain a safe and secure environment. Key duties include visitor check-in/check-out, administering security passes, monitoring access control and surveillance systems, conducting security checks, and maintaining visitor and incident logs. This role requires strong customer service, excellent communication, attention to detail, and the ability to enforce policies while upholding a professional demeanor. Responsibilities: Greets visitors, vendors, clients and employees, verifying their identity and directing them accordingly Manages building access, issue security passes, and enforce visitor sign-in/sign-out procedures Monitors surveillance cameras and access control systems, ensuring compliance with security protocols Conducts routine inspections of the premises, checking for unauthorized persons, security breaches, or hazardous conditions Responds to security incidents, alarms, or emergencies, escalating when necessary and documenting the event Maintains accurate visitor logs, security incident reports, and other relevant records for management review Handle phone calls, manage mail, and perform other front desk duties as needed Provides assistance to staff Performs other duties as assigned by supervisor Qualifications: Experience working as security guard/front desk or working with homeless youth in some capacity Experience in customer service and attention to detail Proficiency with camera equipment & computers Must be able to fluently, read, write and communicate in English (bilingual a plus) Must be able to comfortably, both mentally and physically, perform all aspects of job description and other duties…