Security Supervisor
AccorHotel · Jasper, AB, Canada · On-site
Posted Sep 29, 2026
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At The Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Supervisor, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination. 
What you will be doing:  
Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:  
Consistently offer professional, engaging and friendly service  
Follow departmental policies, procedures and service standards 
Lead and coach the Security Team to achieve guest service and colleague satisfaction results, through the application of all Corporate and Property standards and policies  
Manage incident reporting and follow-up, including liaising with the Executive Committee, insurers and guests to ensure efficient resolution of potential claims  
Develop and ensure procedures are maintained for dealing with intoxicated persons, thefts, evictions, cash escorts, lost and found articles, crime prevention & response, and fire alarm response 
Prepare appropriate purchase orders for the purchase of Security & office supplies, etc  
Investigate and follow-up with regard to any complaints or reports made by guests or staff  
Support the Security Manager in leading the operation of the security department, including (but not limited to the following): payroll, budgeting, administration, conducting colleague evaluations, hiring & recruiting, training, and scheduling  
Manage Wildlife control measures on property  
Manage safety equipment and inspections (fire extinguishers, first aid kits, eye wash stations, AED, crash kits)  
Manage in-room safes and procedures and manage electronic lock systems 
Represent the hotel if and when required, in court (criminal or civil)  
Liaise with Staff Housing on security breaches within residence 
Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles  
Follow all safety and sanitation policies  
Other duties as assigned 
Your experience and skills include: 
Previous experience in a Security role is required  
A valid Alberta Security Services and Investigator license; or, ability to attain a license under the Alberta Security Services and Investigators Act within 30 days of start date is required  
A Valid Alberta Drivers Licence and Drivers Abstract is required  
Previous Safety experience is required  
Previous hospitality experience is required 
Valid Advanced Level First Aid is an asset  
Experience in fire fighter training, WHMIS and/or other safety courses is an asset  
Proficient in Microsoft Office applications, specifically Word and…