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Security Supervisor

AccorHotel · Jasper, AB, Canada · On-site

Posted Sep 29, 2026

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At The Fairmont Jasper Park Lodge, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Supervisor, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.  What you will be doing:    Reporting to the Security Manager, responsibilities and essential job functions include but are not limited to the following:   Consistently offer professional, engaging and friendly service   Follow departmental policies, procedures and service standards  Lead and coach the Security Team to achieve guest service and colleague satisfaction results, through the application of all Corporate and Property standards and policies   Manage incident reporting and follow-up, including liaising with the Executive Committee, insurers and guests to ensure efficient resolution of potential claims   Develop and ensure procedures are maintained for dealing with intoxicated persons, thefts, evictions, cash escorts, lost and found articles, crime prevention & response, and fire alarm response  Prepare appropriate purchase orders for the purchase of Security & office supplies, etc   Investigate and follow-up with regard to any complaints or reports made by guests or staff   Support the Security Manager in leading the operation of the security department, including (but not limited to the following): payroll, budgeting, administration, conducting colleague evaluations, hiring & recruiting, training, and scheduling   Manage Wildlife control measures on property   Manage safety equipment and inspections (fire extinguishers, first aid kits, eye wash stations, AED, crash kits)   Manage in-room safes and procedures and manage electronic lock systems  Represent the hotel if and when required, in court (criminal or civil)   Liaise with Staff Housing on security breaches within residence  Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles   Follow all safety and sanitation policies   Other duties as assigned  Your experience and skills include:  Previous experience in a Security role is required   A valid Alberta Security Services and Investigator license; or, ability to attain a license under the Alberta Security Services and Investigators Act within 30 days of start date is required   A Valid Alberta Drivers Licence and Drivers Abstract is required   Previous Safety experience is required   Previous hospitality experience is required  Valid Advanced Level First Aid is an asset   Experience in fire fighter training, WHMIS and/or other safety courses is an asset   Proficient in Microsoft Office applications, specifically Word and…