Senior Administrator - Cambridge

About Welbeck Cambridge Welbeck Cambridge is a state-of-the-art private day-case centre created to deliver exceptional healthcare in an environment designed around the needs of patients and clinicians alike. As part of the wider Welbeck Health Partners network, the centre provides diagnostics, outpatient services and day-case procedures across a range of specialties, combining clinical excellence with outstanding service. At Welbeck, we believe healthcare should be seamless, reassuring and genuinely patient-centred. Every interaction matters, and we're committed to creating an experience that is efficient, professional and welcoming from the very first enquiry through to treatment and beyond. As our services continue to grow, we're looking for passionate and talented people who share our ambition to raise standards and help redefine the private healthcare experience. About the role We're looking for an experienced and proactive Senior Administrator to join our growing team at Welbeck Cambridge. This is a fantastic opportunity for someone who enjoys being at the centre of operations and takes pride in delivering an exceptional service. Working closely with consultants, clinical teams and operational colleagues, you'll play an important role in ensuring guest pathways run smoothly, appointments are coordinated efficiently and every guest receives the high standard of care and attention that Welbeck is known for. As a Senior Administrator, you'll act as a trusted point of expertise within your service area, supporting complex imaging and diagnostic pathways while helping colleagues deliver consistently excellent administrative support. You'll also have the opportunity to contribute to service improvements, share your knowledge with others and play a key role in the continued success of the centre. What You'll Be Doing Coordinating complex imaging, diagnostic and outpatient bookings Supporting the management of guest pathways from referral through to treatment Working closely with clinical teams to maximise clinic utilisation and operational efficiency Monitoring workflow activity and identifying opportunities for improvement Providing guidance and day-to-day support to Administrators within your service area Maintaining accurate records and documentation in line with governance and compliance standards Supporting billing and administrative processes where required Building positive relationships with guests, consultants, clinicians and external stakeholders Contributing to service improvement initiatives and helping shape best practice across the centre About you You are an organised, proactive and highly professional administrator who enjoys working in a fast-paced environment where attention to detail and exceptional service are equally important. You thrive on building strong relationships, solving problems and ensuring every task is completed accurately and efficiently. Ideally, you'll have experience within…