Senior Business Systems Anlayst

This position is focused on understanding client business needs, both problems and opportunities, and recommending solutions that address current and future requirements. Increasingly, this includes using AI tools to prototype concepts quickly and applying Spec-Driven Development to turn requirements into implementation-ready specifications. The Senior BSA works with SaaS and healthcare technology clients from startups to enterprise platforms as the critical link between product managers, UX designers, developers, and other key stakeholders. The role demands independence, adaptability, efficient context switching, strong cross-functional communication, the confidence to push back constructively, and the ability to navigate international client environments, including US and Swiss-based clients, while anticipating downstream impacts and keeping teams aligned. The role also supports regulated healthcare engagements in which Creative Capsule software works with a client's medical device and must be built to meet the EU Medical Device Regulation (MDR). The Senior BSA is expected to know what the MDR (and its supporting standards) require of the software lifecycle, put compliant working practices in place from day one so that later conformity is possible without re-engineering, and carry those practices across engagements. Responsibilities: Understand client business needs by framing the right questions, identifying problems and opportunities, and writing descriptive use cases, then translate them into clear, actionable technical details and ensure two-way understanding Recommend implementation options that cover key use cases with minimal complexity, resolve client and development team questions, and reconcile differing stakeholder inputs into a unified vision that keeps specifications and user stories unambiguous as they change Document requirements and core system components (inputs, outputs, flows, logic, dependencies) using best practices and tools, adjusting depth to stakeholder understanding and scope, and guide system documentation covering functionality, product architecture, and user and business processes Apply Spec-Driven Development (SDD) to produce specifications precise enough to drive AI-assisted implementation, rapidly prototype concepts, flows, and interfaces with AI tools to accelerate stakeholder alignment and validate requirements early, and help extend both practices across client engagements Collaborate with the UI/UX team to review user interfaces and contribute to interactive prototypes that support stakeholder clarity, reconciling the client's Figma design source with the specification, raising inconsistencies for client arbitration before implementation, and tracing every approved deviation from evaluated designs Define testable parameters, including acceptance criteria, verification methods, and non-functional targets per requirement, so the QA team can verify software functionality and compliance with…