Senior CDD Risk Analyst

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the Team: Our Customer Risk Review team is seeking an experienced Senior CDD Risk Analyst with a strong compliance and regulatory background and deep CDD knowledge. In this role, you will drive high-complexity risk reviews, lead direct customer engagements, and work cross-functionally with Quality Assurance, Compliance and Commercial teams to help scale the process while balancing risk mitigation with strategic business growth. What You’ll Do End-to-End Case Management: Manage periodic reviews for high-risk enterprise customers, from initial assessment through final remediation. This involves conducting in-depth due diligence, analyzing complex ownership structures, and adhering to all regulatory obligations and internal policies are met within strict timelines. Uphold Quality & Consistency: Maintain "First-Time-Right" accuracy, perform regular quality control checks for the team, upskill team members on quality standards, ensure accurate risk reasoning, follow SOPs strictly, and maintain high-quality decision-making across all casework. Peer Mentorship: Coach peers, guide the team through complex cases, support upskilling team quality, and foster a culture of proactive risk management. Policy Alignment & Operational Excellence: Lead calibration sessions to translate Second Line compliance requirements into practical daily workflows, continuously refining and enhancing our standard operating procedures. Cross-Functional & Customer Collaboration: Act as the primary liaison between Commercial teams and external customers, balancing effective risk mitigation with strategic business growth during complex discussions. Volume & SLA Management: Efficiently navigate high operational volumes and strict regulatory deadlines while managing competing priorities and stakeholder expectations. Perpetual KYC & Product Partnership: Partner with team leads and product teams to ensure the scalable and correct execution of upcoming perpetual KYC & AMLR regulations, aligning with our forward-looking compliance and operational goals. Who You Are Experience : 6+ years experience in CDD, KYC, or EDD operations or equivalent Second Line Risk or Compliance role within a FinTech, Payment Service provider, or Financial Institution. Prior experience leading a team is a plus. Complex Risk & Regulatory Depth:…