Senior Cloud Architect

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a talented Senior Cloud Architect to join our growing Managed Service Provider (MSP) team. The right candidate is someone who …. Your Assignment Architecture and solutions Lead client engagements Provide thought leadership around scalable next-generation cloud architecture experience and operational guidance to clients Lead cross-functional implementation teams to deliver world-class solutions to clients Own the implementation of stories and other engineering of advanced cloud work for clients Write Infrastructure as Code (IaC) in multiple frameworks and can break apart projects into independent components at an appropriate level, taking into account different aspects of a stack and know how to build stability and security into them. Help clients get work done smarter with automation and code Lead a team to navigate complex bureaucratic relationships to bring all stakeholders together around a common product vision and strategy Lead re-platforming and refactoring efforts for existing systems Lead Client discovery and the creation of a prioritized backlog for continuous improvement initiatives Observability and Monitoring Design, implement, and build scalable architectures leveraging AWS services with an emphasis on reliability, security, and cost efficiency. Build and maintain observability solutions using AWS native (e.g., CloudWatch, X-Ray, Config) and partner tools (e.g. Datadog, Dynatrace, OpenTelemetry) for APM, infrastructure monitoring, logging, and tracing. Work with a 24x7 response team and operations leadership group to help establish the precise collection of metrics, data and logs needed to properly monitor an application or workload Within this observability framework help establish corresponding runbooks and automation that can be deployed when certain metrics and conditions (monitoring) are met Work with the CloudOps teams in effort to reduce noise and address root causes of issues…