Senior Collections Administrator

Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum Requirements: Namibian Citizenship; Grade with min 25 points; 1-3 years relevant experience; Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint); Ability to analyse, Interpret and action client accounts; Ability to prioritise and meet deadlines; Strong Administrative skills; Job Specification: Perform daily collections administration tasks in Payroll collections and EFT collections and Legal recoveries including Pay-date Management; Create Employer profiles; Meet daily/ weekly targets; Timely and effective collection of monthly instalments; Ensure loan accounts are worked within the required Quality standards and turnaround time; Maintain the overall collections performance Compile and dispatch monthly instalment due lists to clients Make outbounds calls in accordance with predetermined schedules Follow up on arrear instalments via telephone in adherence with productivity standards Ensure correct allocation of receipts Attend and resolve client queries Drive Proactive management of assigned portfolio; and Provide ad-hoc and weekly reporting as and when required. na   Skills Competencies Directs Work Drives Results Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Tech Savvy Education Closing Date 19 October 2026 , 23:59 The Old Mutual Story!