Store Merchandise Manager

Overview Fresco y Mas is committed to fostering a work environment where all associates can be authentic, feel valued, while reaching their full potential. Store Merchandise Manager Job Purpose Job Summary Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability. Oversees, the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Grocery) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. On Shelf Availability Ensures all processes are followed to allow customers to purchase their needs. Date Check Pro % Ensures the freshest product for our customers by following all processes to increase sales and decrease shrink, while improving profits. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Manages in-stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance. 30% Department Leadership Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates departments’…