Senior Customer Account Executive

Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Sr. Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. Key Responsibilities Become an expert in how Tailscale helps our customers Build a credible pipeline every quarter by engaging with clients on upsells and renewals Own an upsell and renewal number across your accounts Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle Generate short-term results while maintaining annual pipeline coverage Provide accurate weekly forecasting & revenue delivery Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product Participation in video-recorded customer meetings is a core part of this role. Recordings are used for training, collaboration, and quality improvement What We Are Looking For 2+ years of closing experience in an AE or an AM role A strong desire to join a high-growth software startup Has sold developer and/or technical products, especially in a product-led growth (PLG) motion Experience presenting to senior managers and executives The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota Experience using Gong, or similar, to collaborate internally and manage…