Senior Designer, Judiciary

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [What you will be working on] The Singapore Judiciary plays a fundamental role in upholding the rule of law and ensuring that justice is accessible, effective and trusted. For many people, navigating the justice system can be unfamiliar and complex. They may be representing themselves, dealing with a difficult personal situation, or interacting with the Courts for the first time. For lawyers, judicial officers and court staff, complex processes and systems can create a different set of challenges that affect how efficiently and effectively justice is delivered. As the Senior Designer, you will help make the justice system easier to understand, navigate and participate in — while respecting the legal and procedural safeguards that underpin it. You will work across the Judiciary with judges, judicial officers, court staff, lawyers, members of the public, self-represented persons, policy and technology teams to understand where people encounter barriers and design better ways for them to interact with the justice system. This is not simply a role designing digital products. You will help shape how the Judiciary administers, adjudicates and delivers justice, using design, technology and service thinking to improve outcomes for both the people who use the system and the people who operate it. The Opportunity The opportunity is to make the justice system easier to understand, navigate and participate in — for the people who use it and the professionals who help deliver it. This includes members of the public and self-represented persons who may have little or no experience with the Courts, as well as lawyers, paralegals, judges, judicial officers, court administrators and other agencies that interact with the justice system. For users, accessibility can mean being able to find the right information, understand what they need to do, complete processes with greater confidence, and know what to expect next. For those delivering justice, it can mean having systems and processes that reduce unnecessary administrative burden and allow them to focus on the work that matters. The challenge is not simply to make every process simpler. Some complexity…