Senior Document Controller

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help them achieve their goals. About the role: As the Senior Document Controller, you will act as a key Document Control and Information Management focal point, responsible for the effective control, coordination and lifecycle management of engineering, operational and business documentation. This is a hands-on role suited to an experienced Document Controller who is confident managing controlled documentation throughout its lifecycle, while also supporting the administration and effective use of Information Management systems. You will work closely with engineering, operational and business stakeholders to ensure information remains accurate, current, secure, traceable and readily accessible, while maintaining strong document control standards, system integrity and data quality. The role will be based in Barrow-in-Furness, with an expected working pattern of four days per week in the office and one day working from home. As the Senior Document Controller, you will: Manage and maintain controlled document repositories, ensuring engineering, operational and business records are accurate, current, secure and readily accessible. Manage documentation throughout its full lifecycle, including registration, review, approval, publication, distribution, revision control, retention and archiving. Maintain robust version control, metadata and audit trails to ensure document integrity, traceability and compliance with agreed standards and processes. Coordinate document review and approval workflows, working closely with engineering, operational and business stakeholders. Provide document retrieval, archive search and records management support for operational, maintenance and project activities. Support the administration of Information Management systems and associated document repositories. Manage user accounts, permissions, access controls and engineering subscriptions across relevant Information Management platforms. Monitor system performance, data quality and user adoption, proactively identifying and resolving issues to maintain effective system utilisation. Carry out document and data quality checks, identifying discrepancies and ensuring information is appropriately controlled. Maintain accurate document registers, revision histories, metadata and associated records. Provide user support and troubleshooting across Information Management systems and document control processes. Deliver guidance, training and onboarding to users, helping ensure the consistent application of Information Management processes and…