Senior Ecommerce Coordinator

ABOUT RIXO A rail of vintage dresses. A London flat. Two best friends who wanted to build the brand they couldn't find. That was 2015. Today, RIXO is six stores across London, New York, and Ireland, known for original hand-painted prints, bias-cut silhouettes, and sizing up to a UK 26. We design for every woman, every occasion, every body. The pieces are meant to be worn, loved, and kept. ROLE OVERVIEW We are seeking a detail oriented and commercially minded Senior Ecommerce Coordinator to support the day-to-day trading and optimisation of our website. This role plays a key part in ensuring our ecommerce experience is continuously optimised, updated, accurate, and reflective of customer behaviour, trading priorities, and wider business objectives. You will be responsible for maintaining the onsite customer journey, executing trading updates, supporting market specific optimisation, and ensuring all content, search, and merchandising elements are performing effectively. Working closely with the Senior Ecommerce Trading Manager and Ecommerce Assistant, you will help deliver the digital roadmap, manage SEO and CRO initiatives, and ensure technical issues are identified and resolved quickly. This is a hands‑on role suited to someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is motivated by delivering a seamless, high‑performing digital experience across multiple markets. KEY RESPONSIBILITES Conduct regular site walks to ensure all pages are reviewed, issues flagged and fixed, and actions are completed promptly. Support the Senior Ecommerce Trading Manager in setting and executing the digital roadmap in partnership with the digital development agency. Manage the day-to-day execution of the SEO roadmap and own the relationship with the SEO agency, working closely with the Senior Ecommerce Trading Manager, Creative, Ecommerce and external Development teams to ensure initiatives are prioritised, delivered on time, and communicated effectively. Provide monthly progress updates and performance recaps alongside recommendations to stakeholders. Develop and manage the onsite search, ensuring search is continuously optimised and VM strategy is reflective of key trading initiatives. Lead the day-to-day trading and optimisation of the US ecommerce experience, implementing trading, merchandising, localisation, and customer journey improvements to maximise commercial performance and enhance the customer experience. Provide weekly reporting on the US trading performance. Support the successful delivery of new ecommerce features and functionality by coordinating user acceptance testing (UAT), quality assurance (QA), launch readiness, and post-launch performance monitoring to ensure a seamless customer experience and identify opportunities for optimisation. Pull data, analyse and provide actionable insight and summaries for weekly trade meetings, post launch performance analysis, AB testing outcomes, monthly…