Senior Facilities and Services Manager

Job Summary The Senior Facilities and Services Manager will be responsible for managing facility repairs and critical building systems, coordinating preventive maintenance, and ensuring operational effectiveness across multiple locations. Key tasks include managing daily operations of facility items, leading facility projects, managing associated vendor relationships, ensuring compliance with safety and health regulations, and supervising facility technicians. Strong leadership and organizational skills are essential for successfully navigating the ever-changing needs of the portfolio. Duties and Responsibilities Directly manage and train the in-house Facility Technicians, overseeing all activities related to ongoing maintenance and repair in the corporate headquarters and field offices. Oversee all facility vendor activities related to facility projects and repairs, including developing scope, contract management, and scheduling. Oversee the physical movement of staff to various floors and configuring of offices and working spaces to accommodate accordingly (“restacks”), in an efficient and effective manner and in conjunction with leadership and other team members. Lead the annual budget creation related to facility tasks for operational planning and costs. Assist in medium and long-term capital planning for facilities and systems by monitoring facility conditions, equipment life cycles, and determining when repairing versus replacing or upgrading is more aligned with business needs. Oversee maintenance and testing of critical systems such as UPS, generators, CRAC/CRAH units, power distribution, and monitoring systems. Provide oversight and management of the Building Automation System (BAS), creating efficient and cost saving control strategies related to utility costs and staff comfort. Provide support and operational oversight of the CAFM ticketing systems for the facility team. Oversee parts and furniture inventory along with ordering as budgeted and necessary for seamless operations. Develop and refine data-driven preventative maintenance strategies for all buildings, systems, and equipment, with performance metrics (uptime, full lifecycle cost, and risk). Provide guidance to the managing contractor of the parking garage related to the maintenance and construction projects at the parking garage. Oversee and coordinate PM contracts and repairs for field office locations, assist in evaluating and making recommendations for enhancements or other larger projects for same. Ensure compliance with health and safety codes, policies, and regulations, including elevator, fire, electrical, and other building codes. Other duties as assigned. Skills and Competencies Plan and aligns – planning and prioritizing work to meet commitments aligned with organizational goals. Decision quality – making good and timely decisions related to repairs and project scope to keep the organization moving forward – through a strategic, long-term…