Senior Finance Analyst

Senior Finance Analyst   Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere. With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications.   This is where you and your skills come in. We’re currently looking for: Senior Finance Analyst   The Senior Finance Analyst will support financial planning and analysis for RingCentral's Professional Services (PS) organization and report to the Senior Manager of Finance. The role sits at the intersection of financial rigor and services strategy, with COGS and headcount as its primary focus areas. Its core work is improving the accuracy of COGS forecasting across Labor, Partner Delivery Fees, and Loss Contract Accruals. The Senior Finance Analyst also supports monthly and quarterly P&L and headcount reporting, and contributes to the month-end close through purchase order (PO) and accrual review. Alongside this, the role assists the Senior Manager of Finance with revenue modeling and forecasting and helps strengthen margin visibility across a global, revenue-generating services business. The PS organization operates as a P&L business, carrying both gross margin (GM) and operating margin (OM) objectives. The ideal candidate is a proactive, analytically strong finance professional who can diagnose variances across the PS cost base, build forward-looking COGS models, and develop actionable insights. In support of the Senior Manager of Finance, this role contributes to the end-to-end planning and forecasting cycle for Professional Services — from budget build through rolling forecasts to monthly close commentary — and partners with PS Delivery, PS Ops, PS PMO, Accounting, and Finance Systems to ensure the numbers behind staffing, project costs, and utilization are accurate and well understood.   Job Responsibilities: Financial Planning & Analysis Support the Senior Manager of Finance in the annual budget and rolling forecast process for Professional Services cost of goods sold (COGS) — with a focus on Labor, Partner Delivery Fees, and Loss Contract Accruals — as well as services revenue, margin, and headcount planning Build and maintain driver-based COGS forecast models covering labor cost and capacity, partner delivery fees, and loss contract accruals, reflecting changes in headcount, utilization, project scope, and rates Identify and investigate drivers of forecast-to-actual variance; develop corrective models and improved forecasting methodologies to reduce forecast error over time Assist the Senior Manager of Finance with services revenue modeling and…