Senior Infrastructure Engineer
surescripts · Raleigh, North Carolina · United States · Hybrid
Pay: USD 134,600 – 164,600 a year
Posted Oct 8, 2026
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Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care . We deliver insights at critical points of care for better decisions — from streamlining prior authorizations to delivering comprehensive medication histories to facilitating messages between providers.
Job Summary
The Senior Infrastructure Engineer will ensure the optimal implementation of Surescripts’ technology infrastructure. This includes designing, documentation, developing, installing, configuring, maintaining, supporting, and optimizing IT infrastructure with alignment to security, including Private and Public Cloud infrastructure and enterprise software solutions. This role will work within the Infrastructure Engineering group and across Operations and Security to ensure secure, reliable and efficient Operations.
Responsibilities
Participate in development of strategic goals and plans for systems and storage infrastructure both Public and Private, capacity planning and the Automation of administrative tasks.
Conduct cost benefit analysis of infrastructure systems and technology solutions including new products / services as well as maintaining / refreshing existing infrastructure.
Provide input / feedback regarding system design and implementation, including technical feasibility, budgetary considerations, enterprise alignment / consistency, etc.
Improve or replace legacy processes by automating / streamlining
Document system configuration and operation procedures
Work with stakeholders to ensure existence and viability of Business Continuity / Disaster Recovery planning, including identification of key infrastructure, RPO / RTO, and likely points of failure
Design, document, Implement and deploy enterprise management tools, improve/automate security compliance processes in our Public and Private environments
Manage and maintain both Public and Private (Hybrid) infrastructure
Develop and deploy methodologies for testing system performance, validating health providing statistics and reports
Provide escalation support for Operation issues, as well as resolution of complex technical problems across technology departments
Qualifications
Basic Requirements:
Bachelor’s degree in IT, computer science, information sciences or related field or equivalent experience
5+ years of experience in systems engineering role
Experience with: VMware technologies (vSphere / ESXi 8x)
Enterprise storage technologies such as (SAN, FC, ZFS)
Technical knowledge of server operating systems
Managing Active Directory and Group Policy Objects
Hands-on Public cloud implementation / administration
Automation experience with common Automation/orchestration tools
Preferred Qualifications:
Demonstrated aptitude for problem solving & analytical thinking
VMware vSphere / ESXi
Knowledge of enterprise storage and backup Solutions
Experience with Surescripts’ software
Knowledge…