Senior Inside Sales Specialist

Build a career powered by innovations that matter!  At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.  We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.  Looking for a great place to work?  You have found it with a culture that embraces teamwork, collaboration and empowerment.  Come explore Novanta. Business Unit Overview This position is part of Novanta’s Advanced Surgery business unit. Advanced Surgery at Novanta is the heart of the system: we develop and manufacture insufflators and pumps with their high value disposables, as well as integrated OR solutions, for leading medical device OEMs in minimally invasive surgery. As the first choice for partnering in insufflation and fluid management, the team helps surgeons achieve better patient outcomes through innovation, engineering excellence, and close customer collaboration. Position Details Summary The Senior Inside Sales Specialist is an experienced commercial professional who independently manages complex operational and commercial activities for assigned strategic accounts in close partnership with Key Account Managers. The role owns disciplined execution of commercial Standard Work, forecasting, order and blanket-order coordination, revenue and bookings planning, quotation preparation, customer data quality, issue resolution, and cross-functional follow-through. The Senior Inside Sales Specialist serves as a primary day-to-day customer contact, anticipates risks, drives timely resolution, and recommends actions based on sound commercial judgment. Overall account strategy, non-standard pricing, contractual negotiations, and binding commercial commitments remain aligned with and approved by the assigned Key Account Manager and applicable delegation-of-authority requirements.   Primary Responsibilities ·        Independently lead the consistent execution of commercial Standard Work and recurring account-management processes for assigned strategic accounts, in alignment with the Key Account Manager. ·        Serve as a primary day-to-day customer contact for forecasts, quotations, open orders, blanket orders, delivery priorities, documentation, and other operational commercial matters. ·        Own the collection, validation, analysis, and maintenance of customer forecasts by part number; challenge material assumptions and communicate demand changes, gaps, and risks to Sales and Operations. ·        Lead revenue and bookings planning support for assigned accounts, including analysis, reconciliation, review preparation, variance explanations, action tracking,…