Senior IT Program Manager

Diversified Services Network, Inc. (DSN) is seeking a full-time Senior IT Program Manager to join our team in your choice of our Peoria, IL or Chicago, IL facilities. We offer a hybrid work model, with 2 days per week of onsite work, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk! Position Overview The Senior IT Program Manager will lead cross-functional project teams responsible for building software solutions that integrate common services across a broad application portfolio and other enterprise systems. This role is critical to ensuring that application integrations are built on modern technologies using industry-leading architecture patterns and security best practices, driving successful adoption across the organization. This is a project/program leadership role for a full lifecycle Project/Program Manager, not a standalone Scrum Master position. Key Responsibilities • Own successful completion of projects, ensuring they are delivered on-time, within budget, and error-free. • Manage the planning and execution of project team members across the full project lifecycle. • Develop and maintain the project charter, communications plan, metrics, reporting, and overall project plan and budget. • Support project teams from concept through prototype, pilot, implementation, and follow-up stages. • Build and maintain project management schedules, using professional tools and techniques for reporting, tracking, checklists, and scheduling. • Lead change management efforts and drive timely, effective decision-making. • Maintain detailed schedules reflecting affected components, functions, timelines, and cost impacts of changes. • Partner with team members across multiple functional disciplines and customers to establish completion dates. • Monitor project progress, proactively communicate issues to affected areas, and ensure appropriate steps are in place to meet schedules. • Recommend solutions and alternatives when project challenges arise. • Guide teams through the creation of project charters, including scope alignment and ways of working. Team & Collaboration • Collaborate with stakeholders and engineering teams located across the U.S., India, and Slovakia. • Partner closely with both engineering and technical product owners on each project. • Manage multiple teams and multifunctional members across business and engineering groups. • Typically manage 2-3 concurrent projects, with an annual volume of roughly 8-10 projects depending on Agile sprint frequency. • Work in an environment with challenging to very challenging project complexity. Requirements Education & Experience Required • 4-year college or university degree plus 10+ years of relevant experience, OR a Master's degree in a relevant field (e.g., Engineering, Business) plus 8+ years of relevant experience. • Resumes should list the month/year each degree was completed. …