Sr. Learning Specialist

Where Banking Feels Like Belonging At APGFCU, our values are at the heart of everything we do, empowering us as leaders in the credit union movement. We prioritize purpose and connection in how we serve our members, co-workers and communities - helping to navigate life's little and big moments. Who we are:     As a member-owned, not-for-profit credit union, APG Federal Credit Union (APGFCU®) empowers our members with financial products and services to support them at every stage of their financial lives, helping them become money smart and financially independent. We proudly serve people in Baltimore City, Baltimore, Cecil and Harford counties.     We believe banking should feel personal, supportive, and human. That goes for our members and our employees. Here, you’re not just filling a role — you’re making a difference in your community.    Our team lifts each other up and our leaders invest in your growth. We celebrate wins, recognize and value contributions, and support each other through challenges. We strive for meaningful connections across our teams, because that’s what belonging is all about.    Let’s build something meaningful together.    Role Summary:   The Senior Learning Specialist strengthens organizational capability by identifying learning needs, designing practical development solutions, and facilitating engaging learning experiences that help employees perform with confidence. This role partners with leaders and subject matter experts to translate business priorities, compliance expectations, and employee development needs into effective curricula, resources, and learning experiences across multiple delivery formats. This role thrives on collaboration, continuous improvement, and using feedback and insights to deliver meaningful learning solutions that support APGFCU’s mission, values, member experience, and strategic priorities.   Key Responsibilities:   Design and Develop Learning Solutions (25%): Use instructional design practices and adult learning principles to create instructor-led, self-guided, virtual, asynchronous, and digital learning experiences, including facilitator guides, job aids, handouts, implementation plans, and other resources that support consistent skills application on the job.  Facilitate Engaging Development Experiences (25%): Deliver interactive learning for employees at all levels using classroom, virtual, one-on-one, discussion-based, deliberate practice, and blended formats, with content that may include soft skills, technical systems, compliance, onboarding, and leadership development.  Consult on Learning Needs and Performance Gaps (20%): Partner with Talent Development and Talent Management leadership, business people leaders, and key stakeholders to assess development needs, review performance trends, conduct needs assessments, and recommend practical learning solutions that improve employee readiness and business outcomes.  Evaluate Learning Impact and…