Senior Manager, Business Operations & Strategy

As a Senior Manager, Business Operations & Strategy, you will join one of the portfolio companies within Manos Software Group, a Valsoft Operating Group, and lead a priority transformation mandate. Valsoft is a software investment firm that operates more than 150 businesses, giving you access to the experience and perspective of a broad group of business leaders. You will work closely with the Managing Director and senior leadership team to solve important operating challenges, accelerate growth, strengthen profitability, and improve outcomes for customers and colleagues. Your role will go beyond analysis and recommendations. You will lead the execution of a defined transformation mandate, coordinating teams, supporting adoption, and delivering measurable results. Your work will contribute to the decisions that shape the business day to day, from improving processes and systems to customer experience, talent development, and financial performance. At Valsoft, an entrepreneurial mindset is fundamental to success. We expect our leaders to think and act like owners: identify opportunities, make informed decisions quickly, take calculated risks, and remain accountable for results. This is a role for someone energized by building and improving a business. Managing Director Track The Managing Director Track is designed for ambitious early career leaders who have the potential and ambition to lead a company. Candidates who demonstrate ability to deliver sustained business results, sound judgment, strong leadership capability, and alignment with our values may be considered for a Managing Director role within 12 to 24 months, subject to readiness and the availability of an appropriate opportunity. Your role Own the transformation plan, key performance indicators, and improvement priorities for a defined mandate or operating area. Identify and prioritize opportunities to improve revenue, pricing, customer retention, cost performance, service delivery, processes, and systems. Build a strong understanding of the business, its customers, its financial performance, and its competitive environment. Translate strategic priorities into clear actions, accountabilities, and measurable outcomes. Lead priority transformation initiatives from diagnosis through implementation, coordinating stakeholders, supporting adoption, and measuring operating and financial impact. Partner with the Managing Director and senior leadership team on business planning, performance reviews, and major decisions. Engage and support teams affected by change while building a culture of ownership, accountability, and continuous improvement. Collaborate with leaders across the portfolio to share best practices and support business improvement initiatives. Your growth Building a stronger business requires curiosity, resilience, sound judgment, and a willingness to take responsibility when the path forward is not obvious. You will receive practical experience,…