Senior Manager, Employee and Labor Relations

Job Description Summary: Senior Manager, Employee Relations and Labor Relations Summary The Senior Manager, Employee Relations serves as the lead Employee Relations expert and investigator for Japan and South Korea. This role manages complex and sensitive employee matters, conducts high-risk investigations, advises leaders on employee relations risks and actions, and helps ensure fair, consistent, and legally compliant employment practices across the region. Working closely with HR Business Partners, Legal, People Services, Policy & Compliance, and business leaders, the Senior Manager provides expert guidance on workplace concerns, disciplinary matters, employee complaints, misconduct allegations, organizational changes, workforce actions, and other complex employment issues. The role also partners with market and regional stakeholders to strengthen employee relations capability, identify emerging workforce risks, and promote a positive employee experience. This role reports to the Senior Director, International Employee Relations and Global Labor Relations. Key Responsibilities Employee Relations Investigations & Case Management Lead complex and sensitive employee relations investigations across Japan and South Korea, Conduct investigations involving allegations of misconduct, harassment, discrimination, retaliation, conflicts of interest, policy violations, ethics concerns, and other workplace issues. Gather and assess evidence, conduct interviews, document findings, and prepare objective investigation reports and recommendations. Exercise sound judgment in evaluating facts, mitigating risk, and recommending appropriate actions. Ensure investigations are conducted with professionalism, confidentiality, fairness, and consistency. Manage appeals, disputes, employee complaints, and other complex employee matters that may have legal, regulatory, reputational, or business implications. Employee Relations Advisory Serve as a trusted advisor to People & Culture leaders, HR Business Partners, Legal, and business leaders on employee relations matters. Provide guidance on disciplinary actions, performance issues, workplace conflict, accommodations, employee conduct concerns, and separation decisions. Support leaders in navigating complex employee situations while balancing business needs, employee experience, and risk considerations. Interpret and apply company policies, employment practices, and local employment requirements consistently and appropriately. Identify potential employee relations risks and recommend proactive mitigation actions. Regional Employee Relations and Employment Law Expertise Maintain strong knowledge of employment practices, employee relations trends, and workforce issues across Japan, and South Korea. Anticipate changes in legislation that may impact policies or practices in Japan and South Korea; work with the relevant OU or CoE teams and People Services to update relevant documentation Monitor…