Senior Manager, Human Resources

Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.   We are currently hiring a Senior Manager, People Partnerships & Wellbeing based in our Head Office in Burnaby, reporting to the Vice President, People & Culture. This is an opportunity to lead a broad portfolio that shapes how we support our team members and leaders. You’ll guide People Services, disability management, health and safety, and wellbeing; advise on complex employee and labour relations matters; and help build practical, consistent people practices across BCAA. Working closely with business leaders and colleagues across People & Culture, you’ll bring sound judgment to sensitive issues, develop your teams, and turn employee feedback and emerging workplace needs into meaningful improvements. Who you are:   You’re a trusted advisor who builds strong relationships and gives leaders clear, practical recommendations.  You’re a thoughtful people leader who enjoys coaching teams, setting priorities, and improving how services are delivered.  You bring care, fairness, and sound judgment to complex employee matters and difficult conversations.  You’re comfortable working in a unionized environment and building productive relationships with union representatives.  You can connect the work of employee relations, disability management, wellbeing, and health and safety to support a strong team member experience.  You use data and feedback to spot risks, assess what’s working, and make improvements.  What you’ll do:   Lead and develop the teams responsible for People Services, disability management, and health and safety.  Serve as the primary People & Culture partner for an assigned client group, advising leaders on workforce needs, performance, organizational change, and employee matters.  Lead complex workplace investigations and provide recommendations on resolution options, risks, and next steps.  Support collective bargaining, manage grievances, and advise leaders on applying collective agreements.  Oversee disability management, workplace accommodations, and return-to-work practices, including complex cases.  Lead BCAA’s health and safety program, maintaining compliance with WorkSafeBC requirements and keeping policies and practices current.  Own our wellbeing program and mental wellness strategy, delivering a quarterly calendar of initiatives, events, webinars, and resources.  Keep core employee documents and people practices current as employment requirements evolve.  Partner with the People Experience team to deliver people programs and use employee feedback and…