Senior Manager - Platform Engineering

We're hiring a Senior Manager, Platform Engineering to join our crew at QOCO Systems! Are you a platform-first engineering leader who treats platform engineering as a product, not a support function? Do you want to build the foundations that let a fast-growing aviation SaaS company move faster, safer and more efficiently? Then we would love to hear from you. This is a leadership role first . We are looking for someone who has done this before: built platform capability, raised the bar on reliability, and built high-performing teams. You know how to hire great people, develop talent, have direct conversations when needed, and create an environment where expectations are clear and accountability is shared. The technology matters, but how you lead is what will make you successful here. You will report directly to our CTO and be part of the engineering leadership, with real influence over the technical direction of the company. At QOCO, we develop SaaS solutions that help global airlines and MROs (Maintenance, Repair and Operations) turn complex data into smooth operations and reduced aircraft downtime. You will own the foundations everything else is built on. What you'll be doing Owning the roadmap for cloud infrastructure, reliability, observability, security and AI platform foundations Leading two teams : Infrastructure, and Customer Integrations, who work as technical specialists on customer delivery projects Running the operations and outcomes of the Infrastructure team Treating reliability as a defined, defended number , with clear KPIs behind it Line managing the Customer Integrations engineers and allocating them efficiently across delivery projects Hiring, growing and developing the capabilities of both teams Balancing long-term platform strategy with hands-on execution What we expect from you as a leader We value open, respectful communication in both directions. We give feedback early and specifically, and we would always rather hear a concern in the moment than find out about it later. That includes when the concern is about our own decisions. You will be set up to succeed on three things: The growth and development of your team The quality of the people you hire How early problems get surfaced and solved The culture of ownership and accountability Our leadership principle for this role: enable teams to build great products by providing a secure, reliable and scalable foundation. What we're looking for 10+ years of experience in infrastructure or platform engineering, both hands-on and leading, with teams of ten and up A proven people leader : sets the bar high, performance driven, and genuinely takes care of people Strong leadership and stakeholder management across engineering, product and commercial Cloud-native and platform engineering expertise from an established or high-growth SaaS company A track record of building scalable platforms and driving reliability as a measurable outcome …