Senior Manager - Sales

About GoKwik GoKwik is a growth operating system designed to power D2C and eCommerce brands across the customer journey. From checkout optimization and payments to retention, engagement, and post-purchase experiences, GoKwik helps brands unlock incremental growth and build stronger, more efficient businesses. With 15,000+ merchants globally and ~$2B in annual GMV processed, GoKwik is building the infrastructure that powers the next generation of commerce. Why This Role Matters Ratio is a next-generation storefront solution built for high-growth Indian D2C brands. It helps brands improve their digital storefront experience, site speed, conversion, and revenue per session while providing a more flexible and performance-focused alternative to their existing storefront setup. As Senior Manager – Sales, you will play a key role in building the market for Ratio. This is an early-stage GTM sales role where you will be responsible for creating demand, identifying high-potential brands, selling a relatively new product, and establishing a repeatable sales motion. You will work closely with founders and senior eCommerce, Growth, Digital, and Technology leaders to understand their existing storefront and growth challenges, build a compelling business case, and drive strategic opportunities from discovery to closure. What You’ll Own New Business & Strategic Revenue Own the revenue target for Ratio and drive new business across high-potential D2C and eCommerce brands. Build and manage a strong pipeline through outbound prospecting, GoKwik’s merchant ecosystem, founder networks, agencies, referrals, and industry relationships. Own the complete sales cycle from prospecting and discovery to product demonstration, negotiation, closure, and onboarding. Identify and develop strategic accounts where storefront, conversion, technology, or performance limitations create a strong opportunity for Ratio. Build accurate forecasts and maintain strong visibility on pipeline, deal stages, risks, and revenue outcomes. Consultative & Enterprise Selling Engage with founders, CEOs, and senior eCommerce, Growth, Digital, Marketing, and Technology stakeholders. Understand a brand’s storefront, technology stack, traffic profile, conversion funnel, and key growth metrics. Build data-backed business cases around site speed, UX, conversion, revenue/session, AOV, and GMV. Navigate complex, multi-stakeholder sales processes and handle objections around migration, integration, technology risk, existing agencies, Shopify, and internal bandwidth. Position Ratio as a strategic business and technology solution rather than a standalone SaaS product. GTM & Category Creation Help define Ratio’s ICP, buying triggers, positioning, messaging, and sales process. Build repeatable prospecting, qualification, and closing motions for a new category. Identify recurring customer objections, competitive dynamics, and market opportunities. Work closely with Product, Engineering,…