Senior Manager, Security Operations
wework · Mexico City, Mexico · On-site
Posted Sep 28, 2026
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About Us
At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we’re not just a part of that movement—we’re leading it. United by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. Join us as we empower tomorrow’s world at work.
About the Opportunity
The Sr. Manager, Security Operations is the senior representative on the Global Security & Resilience (GSR) Team in the LATAM Territory and holds responsibilities across the entire spectrum of security management. The Sr. MSO is an integral part of the GSR team and is charged with the holistic security and risk management of multiple WeWork markets and locations. This position reports to the Head of Security.
The Senior Manager will be responsible for managing multiple security programs and supporting capabilities within their assigned Territory. They ensure security is fully integrated into broader Facility Operations and long-range plans for new/revised product offerings to members.
The Sr. MSO partners with senior WeWork executives including General Managers and as well as community teams in numerous WeWork spaces across the region. WeWork assets including employees, members and locations are our core clients. The priorities for this role will be enabling new building openings and ensuring the security of established locations. The Sr. MSO also supports training efforts, project execution, and facilitating meetings with local and federal law enforcement.
The Sr. MSO will maintain a regular travel schedule to help weave regional and local security management into the safety and security culture.
Core Duties:
Advise multiple General Managers (GM), Facilities Directors (FD) and Area Directors (AD) on all security related needs.
Providing leadership and training for the Regional Crisis Management Plan (RCMP) based on the WeWork Core Crisis Management Plan (CCMP). Develop, rehearse and modify all associated security, crisis and emergency plans across the region.
Conduct investigations into security incidents at assigned buildings - including interviews, camera review, and appropriate documentation. Collaborate with the global investigations team as required.
Conduct routine risk/threat assessments and make recommendations as needed to mitigate risk to our employees, members, assets, and brand.
Define, plan, coordinate, drive and execute security upgrades, retrofits, and member requested security projects.
Provide security training to community and leadership teams based on GSR requirements.
Enforce budgetary compliance as it relates to service at each location.
Troubleshoot security problems and assess the need for external service.
Support new building openings by providing risk assessments, reviewing design drawings, and ensuring physical…