Senior Payroll Manager

As the Senior Payroll Manager at Batgroup, you will be the cornerstone of our operational HR and administration across our three distinct brands : Batmaid, Putzfrau, and Batsoft. In this dynamic, high-impact role reporting directly to the COO, you will lead a talented team of professionals to ensure a seamless, compliant, and highly efficient experience for our cleaning agents and clients. You are a problem-solver and a natural leader who thrives on optimizing processes and bringing positive energy to your team. While your core focus is driving HR and Payroll excellence for our massive field workforce, you will also own critical brand-level compliance, external corporate audits, and oversee specific invoicing operations, bridging the gap between HR administration, legal governance, and operational finance. Requirements Payroll Flawless Execution : Oversee the end-to-end field payroll process via SwissSalary, ensuring timely, 100% accurate salary payments, including adjustments, extra hours, and family allowance integrations. Compliance & Announcements : Manage comprehensive yearly salary announcements (AHV/IS/LAA/IJM) for Batgroup and Batsoft employers, ensuring strict alignment with Swiss legal requirements. Stakeholder Support : Act as the ultimate escalation point for complex payroll-related inquiries from agents, social workers, and unemployment offices. Data Integrity : Oversee payroll reporting, XML loading in eBanking, and the continuous maintenance and security of the SwissSalary database. HR Administration & Employee Lifecycle Claims & Social Declarations: Supervise the accurate processing of sickness and accident claims. Oversee the seamless handling of all official administrative requests, such as intermediary gains and unemployment forms, ensuring timely collaboration with relevant Swiss authorities. Lifecycle Management : Oversee contract amendments, work certificates, outboarding, warnings, and complex termination cases, mitigating organizational risk and ensuring strict adherence to Swiss labor laws. Invoicing & Accounts Receivable Billing Operations : Supervise the processing, accuracy, and distribution of client invoices for the Batmaid and Batsoft brands. Overdue Management : Oversee the management of late payments, external invoice processing, and critical communications with our debt collection partner to ensure healthy cash flow. Management Team Leadership : Lead, mentor, and inspire a cross-functional team of HR and administrative professionals split across the Putzfrau and Batmaid. Required to travel to Zurich (1x/week ideally, once every 2 week mandatory) Performance & Culture : Motivate your team daily, instill a proactive, problem-solving mindset, and ensure all KPIs are consistently met. Serve as the first point of escalation for complex operational issues. Reporting : Gather insights from your team regarding motivation, ideas, and operational bottlenecks, providing regular, structured reports and…