Clinical Lab Specialist II

Job Description Summary Under direct supervision, a Clinical Laboratory Specialist (CLS) is responsible for performing routine high complexity testing of biological specimens. CLSs work in a team environment to ensure timely and quality test results. Clinical Laboratory Specialists must maintain required competencies for applicable testing. Job Description PRIMARY DUTIES AND RESPONSIBILITIES Duties and responsibilities regularly performed by and assigned to CLS levels II, III, and IV: Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management. Maintains acceptable attendance and punctuality per the absence policy. Communicates with customers, vendors, and couriers to ensure quality service. Assures quality customer service to all customers. Performs routine testing of biological samples and notifies appropriate personnel of any identified problems. May assist with processing bio-waste, specimens, and micro-plates. Maintains accurate records and documentation. Ensures donor, patient, and employee confidentiality. Performs document reviews as assigned. May pack and ship supplies and/or specimens. May receive and manage incoming supplies and reagents. Assists with lot changes as directed. Prepares, labels, verifies, and performs prequalification of reagents. Ensures supply and reagent levels are at the appropriate levels and notifies appropriate personnel when new supplies are needed. Operates equipment and monitors for errors and responds appropriately. Performs routine preventive maintenance on equipment and identifies equipment malfunctions. Notifies appropriate personnel if additional service is needed. Resolves routine problems and escalates non-routine issues when appropriate. Assists with problem investigation. Participates in performance improvement teams and training programs, as required. Maintains the cleanliness of equipment and work areas. Adheres to safety guidelines. Performs all other duties, at the discretion of management, as assigned. Additional duties and responsibilities regularly performed by and assigned to CLS levels III and IV: Serves as a resource for corrections and clarification. As appropriately delegated laboratory leadership: Analyzes, prioritizes, and resolves complex equipment or reagent problems. Investigates deviations in testing, quality control, and preventative maintenance. Recommends and implements corrective actions.  Assists with competency documentation, records review, and records management. Assists with workflow coordination. Assists in reviewing results for proficiency survey sample testing. Escalates applicable issues to vendors and ensures appropriate follow-up and resolution. Provides mentorship and guidance to newer staff. Additional duties and responsibilities regularly performed by and assigned to CLS level IVs: Trains newer staff. Liaises with vendors and clients and provides…