Senior Platform Engineer – Citrix (SRE & Reliability Focus) (all humans)

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. Join us as a Senior Citrix Platform Engineer and take ownership of our enterprise Citrix Virtual Apps & Desktops platform. You ensure its stability, security, and performance while continuously improving automation, monitoring, and reliability. Working with cross-functional teams, you help deliver a scalable, high-performing virtual workplace and drive ongoing platform improvements using modern engineering practices. What to do: Design, operate, and continuously improve Citrix Virtual Apps and Desktops platform Support core components: Delivery Controllers, StoreFront, PVS, NetScaler/ADC, Ivanti UWM Manage lifecycle activities (image updates, maintenance, upgrades) Collaborate with security on vulnerability management, patching, and remediation Troubleshoot complex platform and infrastructure issues Analyze incidents and drive reliability improvements Contribute to monitoring, observability, and reliability metrics Ensure platform availability, performance, and resilience Improve efficiency through automation and standardization Develop automation using PowerShell, Ansible, and Terraform Simplify operations and reduce manual effort Enhance monitoring with Grafana, Citrix Director, and ControlUp Use data and metrics to drive platform improvements Define and support reliability indicators (availability, performance, operations) Collaborate with infrastructure, workplace, and engineering teams Contribute to engineering initiatives and platform improvements Promote best practices and knowledge sharing Support a culture of ownership, reliability, and continuous improvement You check these boxes: Active hands-on experience in the last 5+ years in Citrix Virtual Apps & Desktops (CVAD), including PVS, NetScaler/ADC tools like ControlUp, Citrix Director, and Ivanti UWM, with solid knowledge of policies, security, performance, and architecture Solid infrastructure knowledge across Windows Server Active Directory GPOs DNS basic networking concepts Active experience with automation combined with strong troubleshooting, analytical skills Structured, solution-oriented mindset focused on simplifying systems and improving efficiency Platform reliability mindset with interest in operational resilience Understanding of SRE principles (metrics, operational excellence) Experience with observability/monitoring in large enterprise environments Professional skills Builds reliable systems and thinks ahead about what can go wrong, making sure things keep working and improve over…